Click here to read the Microsoft Dynamics CRM 2016 Release Preview Guide. This covers the Spring 2016 Wave and includes: Microsoft Dynamics CRM 2016 Update 1. Microsoft Dynamics Marketing 2016 Update. Microsoft Social Engagement 2016 [...]
Microsoft Dynamics CRM 2016 Customer Service Another area being significantly enhanced within Microsoft Dynamics CRM 2016 is Customer Service. We have featured some of our anticipated highlights below. Surveys: Microsoft Dynamics CRM 2016 will include a new survey designer, to enable [...]
The Microsoft Dynamics CRM 2016 Release Preview Guide has been released. Over the next few blogs we will be looking at some highlights – starting with Sales and Marketing. Sales Analysis in Excel: Microsoft is increasing the ability for salespeople to conduct analysis in Excel, directly from [...]