We recently completed the implementation of a Web Portal, based on a Microsoft Dynamics CRM system, which is used by approximately 5,000 suppliers and customers. Given the volume of users, one of the key acceptance criteria of the project was that it should require minimal training for the users. [...]
Click here to read the Microsoft Dynamics CRM 2016 Release Preview Guide. This covers the Spring 2016 Wave and includes: Microsoft Dynamics CRM 2016 Update 1. Microsoft Dynamics Marketing 2016 Update. Microsoft Social Engagement 2016 [...]
Find out how leading pub company Greene King have benefited from our Repairs and Maintenance system, based on Microsoft Dynamics CRM. Click here to read to Case [...]
We recently completed an exercise, on behalf of a Customer, to improve the performance they were experiencing from Microsoft Dynamics CRM plug-ins. These plug-ins contained complex business logic and had been created using C#. We were able to make a number of recommendations. Isolation Mode: [...]
Microsoft Dynamics CRM 2016 Customer Service Another area being significantly enhanced within Microsoft Dynamics CRM 2016 is Customer Service. We have featured some of our anticipated highlights below. Surveys: Microsoft Dynamics CRM 2016 will include a new survey designer, to enable [...]
The Microsoft Dynamics CRM 2016 Release Preview Guide has been released. Over the next few blogs we will be looking at some highlights – starting with Sales and Marketing. Sales Analysis in Excel: Microsoft is increasing the ability for salespeople to conduct analysis in Excel, directly from [...]
Microsoft have announced the acquisition of ADX Studio, a provider of web portals and application lifestyle solutions. Read more about the acquisition here. As ADX Studio partners, SAM7 are extremely excited about this news. We have successfully used their web portal platform to deploy a number of [...]
Repairs & Maintenance System Do you have difficulties tracking statutory certification? Is you repairs processes manually intensive process? Are you overwhelmed by calls and emails from property managers, contractors and operations about jobs? If so, we can help. About Greene King Greene King [...]
Does this sound familiar? You have kicked off a new IT project, and workshop your processes with the new supplier. They deliver a specification, but you are left unsure as to what’s been included, where it addresses your challenges and how your team will use it. You spend considerable time [...]
Microsoft have made two further acquisitions to integrate with their Microsoft Dynamics CRM product. FieldOne: A worldclass provider of field management solutions, allowing companies to better manage and deliver service to their customers in the field. Their solution specialises in delivering a [...]