Imagine walking into a customer and instantly having all relevant information at your fingertips, in an elegant and targeted App. Details needed by you at the exact moment of engagement. And then being able to instantly record or action critical decisions. Read more to find out how this became a [...]
We’ve just built our first system based on Microsoft Dynamics CRM 2015 Update 1. Along with all of the major new pieces of functionality, a number of small new features helped us significantly. Business Rules Enhancements: User Interface Business Rules were introduced in 2013. The first release [...]
When SAM7 was founded in 2001, Onyx was the core product used by our business to deliver innovative solutions. We’ve recently begun work on the replacement of our last supported Onyx systems with Microsoft Dynamics CRM, which led us to reflect on our time with Onyx! Onyx originally started life [...]
Microsoft Dynamics CRM provides a comprehensive security model, which offers a lot of flexibility. Often this can lead to confusion and serious consideration needs to be given to how this is implemented to ensure that it meets the requirements. We recently worked with a customer who was using [...]
Microsoft has a YouTube channel for its Microsoft Dynamics product, of which CRM 2015 now features predominantly. YouTube Channel The YouTube channel can be found here: https://www.youtube.com/user/msdyncomm/DynamicsCRM Microsoft Dynamics CRM 2015 Update 1 A number of videos have been released [...]
Microsoft have announced that Microsoft Dynamics CRM 2015 Update 1 will be available in spring 2015. With a range of new features around user experience, reporting, mobile access and Outlook integration, we’re looking forward to getting our hands on the new toolkit. A summary of the new features [...]
Over the last decade the ‘consumerisation of IT’ has exploded. With the advent of home broadband and smart phones we are able to quickly access and share information, such as discussions, thoughts, photos, location updates and special events. Tailored Apps mean that we can quickly check bank [...]
Often during projects we need to supplement the standard Microsoft Dynamics CRM toolkit with particular functionality. Over the last couple of months we have used a number of Marketplace solutions and, in particular, three have proved extremely useful. MSCRM Addons DocumentsCorePack: One of our [...]
Your customers and stakeholders are talking about you on Facebook, Twitter, or blogs. How do you learn about it? In Microsoft Dynamics CRM, you can get powerful social insights by connecting Microsoft Dynamics CRM to Microsoft Social Engagement. Microsoft Social Engagement collects data from social [...]
SAM7 are experienced at creating affordable, tailored business solutions using the industry leading hosted Microsoft Dynamics CRM system. Read on to discover how we’ve helped three businesses manage and achieve growth. 1. Roofing Contractors: Problem: Time consuming and error prone [...]